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# How to Properly Cancel Your OpenFiskal App Subscription

###### This ensures that:
* the **TSE** (Germany) or **RKSV** (Austria) is properly deactivated,
* in Austria, a **final receipt** is generated and the register is **deregistered with FinanzOnline**,
* no additional costs or open obligations remain.

||| ⚠️ Important: Do not simply uninstall the app – otherwise the TSE/RKSV connection stays active (and in Austria even remains registered with FinanzOnline). Check if you have multiple registers or OpenFiskal Plus active – each one needs to be deactivated separately.


### Steps to properly cancel
* In your Shopify admin - open the OpenFiskal app
* Select the register (in "**Registers")** and choose the register you want to deactivate.
* De-fiscalize the register by clicking Menu: **More → De-fiscalize register**
* In Germany: the **TSE** is properly deactivated.
* In Austria: a **final receipt** is generated and the register is **deregistered with FinanzOnline**.

### Then cancel the subscription (optional)
* Once **all registers and OpenFiskal Plus (if applicable) are deactivated**, you can optionally cancel your app subscription
* Admin → **Settings → Apps and Sales Channels → Cancel OpenFiskal**

|| 👉 This step is not strictly required if de-fiscalization was done correctly – but recommended if you want to stop costs.

###### ⚠️ Key points to remember
* **Never just uninstall the app!** The TSE/RKSV would remain active → costs and compliance issues.
* **Always de-fiscalize first** before shutting down a register.
* **Deactivate all registers and OpenFiskal Plus (if applicable) separately.**
* With **RKSV**, a final receipt is generated and deregistration with FinanzOnline is done automatically.
* If in doubt, contact support with the Chat button below – better to ask once too often than leave a register active.