> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.openfiskal.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Italy: What to do during a tax inspection in your store **This article covers only how OpenFiskal works in Italy.** If the Guardia di Finanza or the Agenzia delle Entrate (the Italian Revenue Agency) inspects you, explain that you issue receipts with the **Documento Commerciale Online** procedure and show the corrispettivi already transmitted on the Fatture e Corrispettivi portal. There is no fiscal cash register to show, because your data is already in the Agenzia delle Entrate’s systems. ## Index * [What to have ready](#2-what-to-have-ready) * [What to tell the inspector](#2-what-to-tell-the-inspector) * [Show the transmitted corrispettivi](#2-show-the-transmitted-corrispettivi) * [Find a specific receipt](#2-find-a-specific-receipt) ## What to have ready To show the data, sign in to the Fatture e Corrispettivi portal with your Fisconline credentials, the same ones you entered in OpenFiskal during setup. They are personal credentials, so if they belong to the owner and the inspection happens when only staff are in the store, decide in advance how to reach them. Your commercialista can also sign in. || The Fisconline password expires every 90 days. If it has expired you can’t sign in to the portal and OpenFiskal can no longer transmit receipts, so it’s worth updating it beforehand. You’ll find how in [How to obtain Fisconline credentials](https://help.openfiskal.com/en/article/how-to-obtain-fisconline-credentials-612j3b/). ## What to tell the inspector Explain that the store doesn’t use a **Registratore Telematico (RT)**. You issue documenti commerciali, that is, receipts, with the Agenzia delle Entrate’s Documento Commerciale Online procedure, through OpenFiskal connected to Shopify POS. Every receipt is stored and transmitted to the Agenzia delle Entrate at the moment of the sale, so the inspector finds the same data on the portal. That’s why you have no fiscal cash register to show. If you used one before, the data from that period stays in its fiscal memory, the DGFE (Dispositivo Giornale di Fondo Elettronico), and you’ll find what to do with it in [What to do with your RT printer when you switch to OpenFiskal](https://help.openfiskal.com/en/article/what-to-do-with-your-rt-printer-when-you-switch-to-openfiskal-l5cpwb/). | The Documento Commerciale Online procedure is provided by the Agenzia delle Entrate, alongside the Registratore Telematico, for storing and transmitting corrispettivi. ## Show the transmitted corrispettivi On the portal, receipts are grouped day by day. The inspector sees the total for each day and can open its detail. 1. Go to [Fatture e Corrispettivi](https://ivaservizi.agenziaentrate.gov.it/portale/). ![SCREENSHOT-PORTALE-FATTURE-CORRISPETTIVI ](https://storage.crisp.chat/users/helpdesk/website/-/2/0/f/4/20f46d1413e89a00/image_1r1cfrt.png) 2. Sign in with your Fisconline credentials. ![SCREENSHOT-LOGIN-FISCONLINE ](https://storage.crisp.chat/users/helpdesk/website/-/2/0/f/4/20f46d1413e89a00/image_ytio6m.png =600x502) 3. Accept the privacy notice and choose the profile with the store’s Partita IVA. ![SCREENSHOT-SCELTA-PROFILO ](https://storage.crisp.chat/users/helpdesk/website/-/2/0/f/4/20f46d1413e89a00/image_ywhsof.png) 4. In the “Consultazione” section, click “Fatture elettroniche e altri dati IVA”. ![SCREENSHOT-CONSULTAZIONE ](https://storage.crisp.chat/users/helpdesk/website/-/2/0/f/4/20f46d1413e89a00/image_1el8n71.png =600x499) 5. In the top menu, choose “Corrispettivi”, then “Invii/Aggregati giornalieri”. ![SCREENSHOT-MENU-CORRISPETTIVI ](https://storage.crisp.chat/users/helpdesk/website/-/2/0/f/4/20f46d1413e89a00/image_qzfoaz.png =600x108) 6. In the list of daily totals, click the number next to the day you need. ![SCREENSHOT-TOTALI-GIORNALIERI ](https://storage.crisp.chat/users/helpdesk/website/-/2/0/f/4/20f46d1413e89a00/image_1efur67.png =600x266) The detail of that day’s submissions opens, and you can also print it. ![SCREENSHOT-DETTAGLIO-GIORNATA ](https://storage.crisp.chat/users/helpdesk/website/-/2/0/f/4/20f46d1413e89a00/image_12cixhe.png =600x423) You’ll find what the fields in the daily detail mean in [Reconciling your OpenFiskal totals with the Agenzia delle Entrate portal](https://help.openfiskal.com/en/article/reconciling-your-openfiskal-totals-with-the-agenzia-delle-entrate-portal-kbzz9f/#2-what-the-agenzia-delle-entrate-daily-detail-shows). ## Find a specific receipt You may be asked for a specific receipt, for example the one belonging to a customer who has just left the store. You can find it both in Shopify POS and on the portal. ### In Shopify POS 1. Open the order in Shopify POS. 2. In the OpenFiskal section, tap “Visualizza scontrino” (view receipt). The receipt shows the number of the documento commerciale, which starts with DCW. You need it if you also want to look it up on the portal. ### On the Fatture e Corrispettivi portal 1. Sign in to [Fatture e Corrispettivi](https://ivaservizi.agenziaentrate.gov.it/portale/) and choose the profile with the store’s Partita IVA. 2. In the “Corrispettivi” section, select “Documento Commerciale Online”. ![SCREENSHOT-DOCUMENTO-COMMERCIALE-ONLINE ](https://storage.crisp.chat/users/helpdesk/website/-/2/0/f/4/20f46d1413e89a00/image_1lyafs9.png =600x272) 3. Click “Cerca il tuo documento” (find your document). ![SCREENSHOT-CERCA-DOCUMENTO ](https://storage.crisp.chat/users/helpdesk/website/-/2/0/f/4/20f46d1413e89a00/image_1g4742x.png =600x120) 4. Filter by submission date, operation type or progressive number, that is, the DCW number. ![SCREENSHOT-FILTRI-RICERCA ](https://storage.crisp.chat/users/helpdesk/website/-/2/0/f/4/20f46d1413e89a00/image_21mwok.png =600x132) || If you don’t set a date range, the search only shows documents submitted in the last 31 days. If something still doesn’t add up, write to us at hello@openfiskal.com.