Add the Company logo to printed receipts in the POS Receipt Editor

Background

In Shopify POS, you can customize receipts either in the visual editor or in the code editor. Dimensions: width 400px and height 200px.

Step-by-step instructions:

1. Open the receipt customization
2. In the Shopify admin, go to: POS sales channel -> Settings -> Receipts -> “Customize your receipts” (or via the OpenFiskal app -> Receipts -> Printed receipts -> Open receipt editor).
3. First in the visual editor: upload the logo in the header area (dimensions: width 400px and height 200px).

Then open the code editor with blue link in left panel:

1. Check the location in the top right corner.
2. Then click on the “reset” icon in the header.liquid template (if you want to add something to the footer, reset the footer.liquid as well)
3. Select “Switch to visual editor.”

If necessary, upload the logo again if it does not appear:

• Select the location in the visual editor and click on “Header.”
• Upload the logo.
• Dimensions: 400px width × 200px height.

Test the logo on the receipt:

Start a test sale:

1. Open the Shopify POS app on your iPad or smartphone.
2. Add any item to the shopping cart.
3. Select a payment method (e.g., cash).
4. Complete the purchase.
5. Print test receipt
6. Tap “Print receipt” on the checkout screen.
7. The receipt will be printed via the connected receipt printer.
8. Check that the uploaded logo is displayed correctly in the header of the receipt.
9. If the logo is missing or distorted → check that the dimensions are 400 × 200 px.

Summary

☑️ You can switch between the code editor and the visual editor at any time

☑️ Logo upload is only possible in the visual editor

☑️ The logo must be exactly 400 × 200 px in size

Contact & Support

• Shopify POS Help Pages
• OpenFiskal Support

We would also like your feedback on this help page. If anything was unclear or the steps above did not help, please let us know via the Chat button below.

Updated on: 14/09/2025